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KM Certification

Art Schlussel posted his views on knowledge management (KM) certification in a LinkedIn conversation here: This was my reply: It’s interesting how some KM questions–including certification–keep cycling around year after year. Statements such as “rigorous standards to be considered true ‘certification’ programs” frequently come up. We might make some progress by digging into these statements […]

Food for thought: how do we think about ambiguity?

Chris Jones recently posted On Semantics: Ambiguity is the Enemy and Steve Barth responded with insights about the benefits of ambiguity. If I worked as a bench scientist, production line supervisor, warehouse manager or project manager wearing blinders, I would probably be fully supportive of Chris’ perspectives and puzzled by Steve’s. However, in most of my […]

Bridging KM and D&D

This morning, Sandy Heierbacher of the National Coalition for Dialogue and Deliberation (NCDD) asked about my views on the intersections of knowledge management (KM) and dialogue and deliberation (D&D). Briefly: I think the fields have considerable overlap, but have been isolated from one another for several reasons. The networks of practitioners don’t overlap much, knowledge […]

A down side of open access journals

The latest notable milestone in the open access journal movement is the announcement by Cornell, Dartmouth, Harvard, MIT, and U of C Berkeley that they have formed an open access journal compact in order to share research more widely. Most peer-reviewed journals are not available to the general public (or even the thoughtful public). Annual […]

X-disciplines or lose relevance?

News and conversations are filled with challenges that cross disciplinary divides: climate change, poverty and effective education to name a few. In my consulting practice, I work with leaders who are struggling with complex, knowledge-related challenges. As a researcher, my scholarship hovers around the intersections of leadership, complexity theory and knowledge management. Increasingly, I appreciate […]

Metadata on Steroids

Recently, Lisa Petrides posted this tweet: “listening 2 interesting talks on metadata (really!). we have 2 get away from narrow def of it, to include user-generated, annotations, etc.” This reminded me of a work I had done with Andrew Faulkner in which we used data warehouse infrastructure (his specialization). I created views of data integrated […]

What makes a blog post/tweet valuable?

I am working with a group of talented and respected leaders, most of whom have not worked with technologies such as forums, discussion groups, blogs, wikis, communities of practice platforms, etc.  They have an online space in which they are starting to post some questions, comments and resources. Several have asked me what makes a […]