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What are we doing on twitter?

You have undoubtedly noticed the exponential growth of tips—on twitter, for example—about how to achieve things through social media. Often the desired result is simply more followers.  Some people want huge numbers of followers (see @jeffbullas for tips) where others such as John Tropea @johnt reduce the numbers of people they follow to avoid overload. […]

Musings on Client Panelists in Problem-Based Learning

For over 12 years, I’ve been involved with problem-based learning processes in which mid-career professionals present their ideas to executive panels. The settings and my roles have varied, but there are common threads: intense learning environments; current, complex or wicked challenges (problems); and client panel members who drop into the situation without the lived experience […]

More views on the BP-KM link

(or lack thereof) I received from Nick Milton and Roan Yong on my post “BP’s spill and KM excellence: A paradox?” Both–in somewhat different ways–challenged the idea that there was a paradox: Nick (speaking independently but with deep internal BP expertise) argued primarily from the Black Swan perspective: no one could see this coming. Roan […]

Who’s In & Who’s Out?

A comment by John Lebkowsky in twitter about democracy standing in line piqued my interest and led me to his blog post about e-democracy.org’s 125-member United States issues forum, which is described as “a civil, more deliberative discussion of national public policy issues and politics in the United States among people with diverse political perspectives.” […]

Sometimes you just have to write

Yesterday, I read an article in the Economist that inspired this poem: Twepistemologies with apologies (and credit) to John Godfrey Saxe There were six tweeps in Cyberspace exploring a mistake. “How could exec’s have gone so wrong when so much was at stake?” So in <140 characters Each shared a different take. The First (who […]

KM Certification

Art Schlussel posted his views on knowledge management (KM) certification in a LinkedIn conversation here: This was my reply: It’s interesting how some KM questions–including certification–keep cycling around year after year. Statements such as “rigorous standards to be considered true ‘certification’ programs” frequently come up. We might make some progress by digging into these statements […]

Bridging KM and D&D

This morning, Sandy Heierbacher of the National Coalition for Dialogue and Deliberation (NCDD) asked about my views on the intersections of knowledge management (KM) and dialogue and deliberation (D&D). Briefly: I think the fields have considerable overlap, but have been isolated from one another for several reasons. The networks of practitioners don’t overlap much, knowledge […]