In the twitter-based group that explores knowledge management topics (#KMers), John Bordeaux made some comments that piqued others’ interest. For example, he wrote that organizations pull for repeatability; people pull for creativity; and conflict can lead to novel approaches for both. This statement speaks to the heart of my interests as a reflective practitioner. In […]
I am about to respond to a request from some colleagues to post ideas from recent research. To set the stage, I am sharing the abstract from my dissertation here first. I have added a couple of notes to it in red font: Abstract We work in organizational structures designed by industrial era architects, yet […]
The World Cafe is a lot like the “Blind Men and the Elephant” in that it can be viewed in so many ways (as part of knowledge management, dialogue, deliberation, public engagement, social justice work, organizational development, and so on). Juanita Brown, who developed The World Cafe concept in theory and practice, is like many […]
Art Schlussel posted his views on knowledge management (KM) certification in a LinkedIn conversation here: This was my reply: It’s interesting how some KM questions–including certification–keep cycling around year after year. Statements such as “rigorous standards to be considered true ‘certification’ programs” frequently come up. We might make some progress by digging into these statements […]
This morning, Sandy Heierbacher of the National Coalition for Dialogue and Deliberation (NCDD) asked about my views on the intersections of knowledge management (KM) and dialogue and deliberation (D&D). Briefly: I think the fields have considerable overlap, but have been isolated from one another for several reasons. The networks of practitioners don’t overlap much, knowledge […]
Good knowledge management efforts often flounder because senior champions move on. I am thinking about what sorts of positions and structures can provide effective, high level continuity–or the appearance of high level continuity–during periods of disruption.
As I was fine-tuning my dissertation about how respected leaders work in horizontal, boundary spanning environments, I read a story in the Washington Post. In Staff Finds White House in the Technological Dark Ages, Kornblut writes “Two years after launching the most technologically savvy presidential campaign in history, Obama officials ran smack into the constraints […]
I hear colleagues talk about the importance of scope decisions in a blog. Some create separate blogs–or separate twitter identities–for different topics. Others write about a wide range of professional and personal interests in the same forum. I assume these decisions involve several elements: What is my identity as a writer, communicator or blogger? What do […]